Procedures used by hosts to evaluate potential guests and mitigate risks, such as verifying identities, reading reviews, or requesting security deposits.
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Offering potential guests brief in-person or virtual tours of the property to showcase its features and answer questions in real-time.
A feature within property management software that consolidates guest messages from different platforms into a single inbox.
Providing guests with curated local guides and recommendations to enhance their stay and connect them with the surrounding community.
A refundable amount collected by hosts to cover potential damages or losses that may occur during a guest’s stay.