The process of interacting with guests before, during, and after their stay. This includes answering inquiries, providing check-in instructions, addressing concerns, and soliciting feedback.
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Direct telephone assistance offered by Airbnb or VRBO to hosts and guests for technical issues, booking inquiries, or emergency situations.
The process of enhancing a short-term rental listing’s visibility and appeal on platforms like Airbnb and VRBO through compelling descriptions, high-quality photos,…
A feature on Airbnb and VRBO that allows guests to book a short-term rental property immediately without requiring host approval.
Specific dates on the booking calendar when a short-term rental property is unavailable for reservation, often due to owner use or maintenance.