The process of interacting with guests before, during, and after their stay. This includes answering inquiries, providing check-in instructions, addressing concerns, and soliciting feedback.
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Promotional activities that take place offline to promote a short-term rental property and attract local guests, such as attending events, partnering with…
Promoting the rental property with a focus on the unique experiences and benefits it offers guests, highlighting positive reviews and user-generated content.
Integration of devices like smart locks, thermostats, and lighting that can enhance guest experience, improve security, and enable remote property management.
The day-to-day activities involved in providing a positive and memorable experience for guests in a short-term rental setting.