A strategy where investors rent properties on a mid-term basis (typically 1-6 months) and sublet them on a short-term basis for a higher nightly rate.
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The platform or tool used by hosts and guests to communicate with each other before, during, and after a booking, typically within…
The process of developing a comprehensive guidebook for guests, including information about the property, amenities, local attractions, transportation, and house rules.
The process of addressing and resolving conflicts or disagreements that may arise between hosts and guests, or between property managers and owners,…
Identifying opportunities to upsell additional services or amenities based on guest requests and preferences during their stay.