Guest reviews received by a host after reaching a certain number of bookings or achieving a specific milestone on a short-term rental platform, often highlighted to showcase experience and build trust with potential guests.
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The overall impression and satisfaction a guest has with their stay at a short-term rental property, encompassing all aspects from booking to…
A booking that has a higher than usual likelihood of cancellation, modification, or no-show, often due to factors like last-minute booking or…
The ability for hosts to schedule automated messages to guests at specific times, such as check-in instructions, local recommendations, or checkout reminders.
The use of software or platforms to automate communication with guests, such as sending booking confirmations, check-in instructions, and post-stay messages.