A comprehensive document or digital resource provided to guests upon booking confirmation, containing essential information about the property, check-in instructions, local recommendations, and house rules.
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The normal deterioration or damage that occurs to a property over time due to regular use, often accounted for in security deposits…
A term used to describe a vacation rental property located in a suburban area, typically within a short driving distance of a…
Cleaning services arranged on an as-needed basis for short-term rental properties, often used for last-minute bookings or between guest stays.
The idea that 80% of the insights from guest reviews often come from 20% of the feedback, highlighting key areas for improvement.