The process of monitoring, responding to, and managing guest reviews and feedback across various platforms to improve guest satisfaction and online reputation.
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The visual attractiveness of a property’s exterior, influencing a guest’s first impression and potentially impacting booking decisions.
The increasing importance of incorporating sustainable practices into short-term rental operations, such as using eco-friendly products and minimizing environmental impact.
The overall impression and satisfaction that guests have during their stay at a short-term rental, encompassing factors like communication, cleanliness, amenities, and…
A dedicated platform within Airbnb for hosts and guests to communicate and resolve any issues or disputes related to bookings.