The process of monitoring, responding to, and managing guest reviews and feedback across various platforms to improve guest satisfaction and online reputation.
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The platform or tool used by hosts and guests to communicate with each other before, during, and after a booking, typically within…
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The percentage of time a short-term rental property is occupied by paying guests over the course of a year.
Creating an aesthetically pleasing and functional interior space that aligns with the target audience and enhances the guest experience.