The process of monitoring, responding to, and managing guest reviews and feedback across various platforms to improve guest satisfaction and online reputation.
You may also like
Protection programs offered by short-term rental platforms like Airbnb and VRBO that provide financial coverage to hosts in case of guest damages,…
Ensuring adherence to local regulations and timely payment of occupancy taxes, avoiding potential legal issues.
Sustainable water management practices implemented by eco-conscious short-term rental hosts to replenish groundwater sources and minimize their environmental impact.
A term for a host who effectively manages multiple responsibilities, including guest communication, cleaning, maintenance, and marketing.