The process of monitoring, responding to, and managing guest reviews and feedback across various platforms to improve guest satisfaction and online reputation.
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A decorative glass type with frosted or etched designs, often used for privacy in short-term rental windows, shower doors, or room dividers….
The process of interacting with guests before, during, and after their stay, addressing inquiries, providing information, and resolving issues.
The use of appliances, building materials, and design features that reduce energy consumption and lower utility costs for short-term rentals.
A marketing approach that encourages guests to explore the surrounding area and support local businesses. Hosts can provide recommendations for restaurants, shops,…