The use of pre-written messages and scheduling tools to automate communication with guests throughout the booking process.
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The process of addressing and managing guests who violate the established house rules or terms and conditions of a short-term rental property….
Regular upkeep and cleaning of swimming pools, hot tubs, and other water features at short-term rentals to ensure their safety and functionality.
The platform or tool used by hosts and guests to communicate with each other before, during, and after a booking, typically within…
Monitoring, responding to, and managing guest reviews across various platforms to maintain a positive online reputation and attract future bookings.