A legally binding contract between a property owner and a property management company outlining the terms of their business relationship.
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The process of visualizing the guest experience from pre-booking to post-stay, identifying touchpoints and opportunities for improvement in short-term rental hosting.
A desirable metric for short-term rental hosts, indicating a high percentage of booked nights over a given period.
Strategies and amenities targeted at attracting younger demographics, such as millennials and Gen Z, to short-term rentals. This can include offering high-speed…
Providing guests with secure and convenient access to the property, such as keyless entry, lockboxes, or on-site staff.