Additional features or services provided by hosts to elevate the guest experience beyond basic accommodations, such as high-speed Wi-Fi, streaming services, board games, local guidebooks, or welcome baskets.
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A service where a property management company operates under another brand’s name, allowing businesses to offer short-term rental management without establishing their…
A communication style that is clear, respectful, and inclusive, addressing the needs and concerns of all guests regardless of background or ability.
Clear, concise, and timely communication between hosts and guests throughout the booking and stay process.
A system used by the US, Canada, and Mexico to classify businesses, with specific codes for short-term rental operations.