Warm, welcoming, and informative communication that makes guests feel valued and enhances their overall experience.
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The state agency responsible for collecting lodging taxes from short-term rental operators in Ohio.
A measure of how quickly and effectively a host communicates with and responds to inquiries and requests from potential and current guests.
The process of dividing potential guests into specific groups based on shared characteristics, allowing hosts to tailor their marketing efforts and property…
Connecting short-term rental management systems with Cvent, a platform for event planning and management, to capture bookings from event attendees seeking accommodations.