The process of visualizing the guest experience from pre-booking to post-stay, identifying touchpoints and opportunities for improvement in short-term rental hosting.
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The presence of an awning over outdoor spaces, such as patios or decks, providing shade and weather protection for guests.
Promotional offers and discounts on short-term rental bookings offered during the Cyber Monday shopping event, typically held the Monday after Thanksgiving.
The level of cleanliness, amenities, and overall experience guests anticipate from a short-term rental based on property descriptions, photos, reviews, and platform…
Upgrades or renovations made to a short-term rental property based on feedback, suggestions, or common requests from previous guests.