Shared arrangements and protocols for accessing a short-term rental property, typically involving key exchange or smart lock systems, agreed upon by owners, co-hosts, cleaners, and other relevant parties.
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An online platform offering training and resources for hospitality professionals, including those in the short-term rental industry, covering topics like guest service,…
Guidelines and restrictions established by the host for guests staying at their short-term rental, such as no smoking or pet policies.
Leveraging data from various sources like booking platforms, market trends, and guest feedback to gain insights, make informed decisions, and improve performance.
The process of effectively communicating with guests before, during, and after their stay, encompassing booking confirmations, check-in instructions, and post-stay feedback.