The process of addressing and resolving problems or disputes that may arise between hosts and guests during a short-term rental stay.
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A designated person or service that guests can reach out to for urgent assistance or maintenance issues during their stay.
Providing a comprehensive guide with house rules, local recommendations, and helpful information to enhance the guest experience.
Research conducted to understand the performance of short-term rentals in a specific location, including factors like occupancy rates, average daily rates, and…
A warm, welcoming, and gracious approach to hosting, often associated with the Southern United States, emphasizing personalized service and genuine care for…