The process of addressing and resolving problems or disputes that may arise between hosts and guests during a short-term rental stay.
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Effective and personalized communication with guests throughout their stay, from pre-booking inquiries to post-stay follow-ups, to enhance satisfaction and encourage positive reviews.
A term used to describe a couple who jointly manage and host guests at a short-term rental property.
Tilgang til solcellelading for elektroniske enheter, noe som fremmer bærekraft og er attraktivt for miljøbevisste gjester.
Additional amenities and services offered to guests to enhance their stay, such as airport transfers, grocery delivery, or local tour arrangements.