The process of addressing and resolving problems or disputes that may arise between hosts and guests during a short-term rental stay.
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An online platform or marketplace that connects short-term rental property owners or managers with potential guests, facilitating bookings and communication.
A central platform or software that integrates multiple short-term rental management tools and services, providing a streamlined experience for hosts.
Systematically collecting, analyzing, and responding to guest reviews and feedback to improve services, address concerns, and enhance reputation.
Providing guests with information and access to eco-friendly transportation options, such as electric car rentals, bike rentals, or public transportation passes, promoting…