A system using internet-connected devices to manage access to a property, such as smart locks or keyless entry systems, often integrated with booking platforms.
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Systematically collecting, analyzing, and responding to guest reviews and feedback to improve services, address concerns, and enhance reputation.
Meaning ‘service error’ or ‘service failure’ in Swedish, this term underscores the importance of minimizing mistakes in the short-term rental business. Errors…
A reservation request that requires host approval based on factors like guest reviews or specific booking requirements.
A private social networking app for neighborhoods, often used by hosts to connect with local residents, share information about their listings, and…