An unwritten, legal promise in a short-term rental agreement that the property is suitable for its intended purpose, meaning it’s habitable and safe for guests.
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A digital or physical resource provided to guests with information about the property, local recommendations, house rules, and emergency contacts, enhancing their…
A measure of guest satisfaction and loyalty, typically obtained through surveys asking guests how likely they are to recommend a short-term rental…
Processes for vetting potential guests to minimize risks, such as verifying identities, checking reviews, and setting house rules.
Measures taken to protect sensitive guest information, such as names, addresses, and payment details, from unauthorized access, disclosure, or theft.