A feature on Airbnb and VRBO that allows guests to book a short-term rental instantly, without waiting for host approval.
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Requests submitted by guests or identified by property managers for repairs, upkeep, or maintenance tasks at a short-term rental property.
The platform’s system for guests and hosts to provide feedback on their experiences, influencing future bookings and fostering transparency.
The process of effectively communicating with guests before, during, and after their stay. This includes responding to inquiries, providing check-in instructions, addressing…
A property floor plan that is considered unconventional, potentially inconvenient, or not conducive to a comfortable guest experience.