The terms and conditions that dictate the refund policy for guests who cancel their booking.
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Establishing consistent and standardized communication practices with guests throughout their stay, from pre-arrival instructions to post-departure follow-up.
Providing clear communication and resources to guests about potential food allergens in the rental property, aiming to create a safe and comfortable…
Strategies and tools used to build and manage positive relationships with guests, fostering loyalty and repeat bookings.
A dedicated area on a short-term rental listing where potential guests can ask the host specific questions about the property, amenities, or…