The process of effectively communicating with guests before, during, and after their stay, including responding to inquiries, providing check-in instructions, and addressing concerns.
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Implementing internet-connected devices and systems to promote sustainable practices, such as energy-efficient appliances, water conservation measures, and waste management solutions.
Major expenses related to acquiring or upgrading property assets, such as renovations, furniture replacements, or new appliances.
Regularly tracking and analyzing utility consumption data to identify trends, anomalies, and potential areas for optimization.
The process of identifying, assessing, and mitigating potential risks associated with travel, ensuring guest and property safety.