The practice of monitoring, responding to, and managing guest reviews on Airbnb and VRBO to maintain a positive online reputation.
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The use of internet-connected devices and platforms to facilitate communication with guests, such as smart speakers for providing information or messaging systems…
The shared responsibility between hosts and guests to treat each other, the property, and the neighborhood with respect and consideration.
A cloud-based service in Microsoft Azure for building, training, and deploying machine learning models, potentially used for price optimization and guest behavior…
A one-time charge included in the total rental cost to cover the expense of cleaning the property after a guest checks out.