IHG’s enhanced cleaning protocol introduced during the pandemic, relevant to short-term rental hosts as a benchmark for high standards of cleanliness and hygiene.
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Providing assistance and problem-solving for guests outside of regular business hours. This is crucial for handling emergencies or urgent situations that may…
A clear and concise outline of the terms and conditions under which a host can cancel a booking, and the consequences for…
An automated message sent to guests upon successful booking confirmation, including details about the reservation, payment, house rules, and check-in instructions.
Internet of Things devices used in short-term rentals for enhanced guest experiences, such as smart locks, thermostats, and lighting systems.