Measures taken to secure sensitive guest information, such as government-issued IDs and payment details, from unauthorized access or use.
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The use of software or platform features to send pre-written or triggered messages to guests, streamlining communication and improving response times.
Reservations made for multiple guests, often requiring specific accommodations or amenities to cater to larger parties.
Virtual or in-person tours of a short-term rental property that showcase its features, amenities, and layout to potential guests, helping them visualize…
A seamless and welcoming check-in experience for guests, often involving clear instructions, keyless entry, and a prepared property.