Maintaining clear and proactive communication with guests throughout their stay, providing timely responses to inquiries, and addressing any concerns promptly.
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The thorough cleaning and preparation of a property to ensure it meets high standards of cleanliness and hygiene for incoming guests.
The process of directly collecting data from guests about their preferences, interests, and travel styles, allowing hosts to personalize guest experiences and…
A 12-month period used for financial reporting and tax purposes, which may not necessarily align with the calendar year. Important for hosts…
Traditional Guatemalan textiles, often handwoven, that can be used as decorative elements in short-term rentals to enhance local cultural immersion for guests.