Providing guests with a seamless and convenient check-in experience, such as using keyless entry systems, providing clear instructions, and offering flexible arrival times.
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The process of addressing and resolving issues or disputes arising from guest stays, such as property damage, security deposit deductions, or liability…
The percentage of time a short-term rental property is booked over a specific period. A high occupancy rate indicates strong demand and…
A one-time charge added to the rental rate to cover the cost of cleaning the property between guest stays.
A thoughtful gesture of providing guests with a basket of complimentary items upon arrival, typically containing snacks, drinks, local guides, and a…