The various platforms and strategies used to promote and market a short-term rental property to potential guests.
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Insurance or security deposit options that cover potential damages to the rental property caused by guests during their stay.
Implementing customer satisfaction surveys within Zendesk to gather feedback from guests, identify areas for improvement, and enhance the overall guest experience.
The period between a destination’s peak season and off-season, offering a balance of pleasant weather, fewer crowds, and potentially lower prices.
The process of addressing and resolving guest complaints or issues effectively and efficiently to ensure guest satisfaction and maintain a positive reputation.