The process of securely transferring keys or access information to guests upon their arrival and retrieving them upon their departure.
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A comprehensive document or digital resource provided to guests upon booking that includes essential information about the property, amenities, house rules, and…
Additional services offered to guests, such as airport transfers, grocery delivery, or tour bookings, often for an extra fee.
Attaching QR codes to appliances within the rental property, allowing guests to access digital instructions or user manuals easily.
Proactively anticipating and fulfilling guest needs before they arise, going beyond expectations to create a memorable experience.