Inquiries from potential guests regarding a short-term rental property, typically covering details about amenities, location, pricing, and availability.
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A critical term for impersonal, automated, or delayed communication from a short-term rental host, often relying heavily on templates or lacking in…
Refers to the seamless integration between a property management system (PMS) and online travel agents (OTAs) like Airbnb and VRBO, enabling real-time…
A recognition program on Airbnb awarded to hosts who consistently meet high standards of hospitality, responsiveness, and guest satisfaction. Superhosts enjoy benefits…
Implementing a thorough guest screening process, utilizing platform features and communication, to minimize risks and ensure a safe and respectful environment for…