Communication between hosts and guests through platform messaging systems or other channels, facilitating booking inquiries, check-in instructions, and support.
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A security measure employed by some short-term rental hosts to screen potential guests for criminal history or other red flags, enhancing safety…
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Strategies and practices focused on building and maintaining positive relationships with guests, fostering loyalty, and encouraging repeat bookings.
Insurance or security deposits that protect hosts from financial losses due to accidental or intentional damage caused by guests during their stay.