Communication between hosts and guests through platform messaging systems or other channels, facilitating booking inquiries, check-in instructions, and support.
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Updating the step-by-step guide provided to guests on how to access the short-term rental property upon arrival, including key codes, lockbox information,…
The practice of establishing specific, measurable, achievable, relevant, and time-bound objectives for short-term rental businesses, such as occupancy rates or revenue targets.
An electronic or smart lock system that allows for keyless entry and remote access control, often used for secure and convenient guest…
The process of handling bookings, coordinating check-ins and check-outs, managing guest communication, and resolving any scheduling conflicts.