The online profile of a short-term rental property on platforms like Airbnb and VRBO, showcasing photos, descriptions, amenities, and pricing.
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Feedback provided by guests directly to hosts, often through private messages or reviews on platforms like Airbnb and VRBO. This type of…
The process of reviewing guest profiles, communication, and reviews to assess their trustworthiness and suitability.
Feedback left by guests after their stay, providing insights into the property’s condition, host’s communication, and overall experience, influencing future bookings.
Monitoring, responding to, and managing guest reviews on platforms like Airbnb and VRBO to maintain a positive reputation.