The end-to-end experience a guest has from booking to checkout, encompassing all touchpoints and interactions with the host and property.
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Features and facilities that promote health and well-being, such as yoga mats, meditation spaces, or access to fitness centers.
A hypothetical loyalty program offered by a short-term rental platform or management company, rewarding repeat guests with discounts, perks, or exclusive benefits.
Guidelines outlining permissible events or gatherings at the property, setting limitations on guest count, noise levels, and potential disturbances to neighbors.
The proactive monitoring, analysis, and response to guest reviews across various platforms to improve reputation, build trust, and attract future bookings.