The end-to-end experience a guest has from booking to checkout, encompassing all touchpoints and interactions with the host and property.
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A detailed questionnaire sent to guests after their stay to gather specific feedback on their experience, property amenities, and areas for improvement.
A badge displayed on a host’s profile on platforms like Airbnb, signifying consistent high performance and exceptional guest satisfaction, serving as a…
Upgrades or renovations made to a short-term rental property based on feedback, suggestions, or common requests from previous guests.
A type of short-term rental where guests have exclusive access to an entire property, including all living spaces, bedrooms, and amenities.