Maintaining a high standard of cleanliness and hygiene in a short-term rental property, often outsourced to specialized cleaning services.
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A hypothetical loyalty program offered by a short-term rental platform or management company, rewarding repeat guests with discounts, perks, or exclusive benefits.
A feature on Airbnb and VRBO that allows potential guests to contact hosts with questions before booking.
Meaning ‘service error’ or ‘service failure’ in Swedish, this term underscores the importance of minimizing mistakes in the short-term rental business. Errors…
An individual or company hired by a property owner to manage the day-to-day operations of their short-term rental, including guest communication, cleaning,…