The overall level of excellence and satisfaction provided to guests staying in a short-term rental, encompassing factors such as cleanliness, communication, amenities, and overall experience.
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A visual representation of key performance indicators (KPIs) related to short-term rental performance, such as occupancy rate, revenue, and guest satisfaction.
Feedback and ratings provided by guests about their experiences at a short-term rental property, influencing future bookings.
An independent professional who investigates and resolves complaints related to short-term rentals, acting as a mediator between guests, hosts, and platforms.
Facilitating seamless conversations between hosts and guests through messaging platforms, enabling prompt responses and clear communication.