A message sent to guests after their departure, politely asking them to share their feedback and leave a review about their stay.
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Implementing customer satisfaction surveys within Zendesk to gather feedback from guests, identify areas for improvement, and enhance the overall guest experience.
Advantages of securing bookings directly through a host’s website or channels, such as lower fees and increased control over pricing and communication.
A pricing strategy where hosts lower their nightly rates during periods of lower demand, typically outside of peak seasons or holidays, to…
Optimizing the booking process to make it easy and seamless for guests to reserve your short-term rental property.