Effectively and promptly addressing guest inquiries, requests, and issues through various communication channels to ensure a positive experience.
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An online platform where individuals (guests) can rent short-term accommodations directly from other individuals (hosts), often featuring peer-to-peer communication and booking systems.
In website analytics, the percentage of visitors who leave a website after only viewing one page.
A unique and cohesive concept or design style that sets a vacation rental apart from competitors and enhances its appeal to a…
The process of verifying the identity and assessing the suitability of potential guests before confirming a booking, often involving background checks, reviews…