The overall impact of guest reviews on a host’s reputation, influencing their visibility in search results and attracting future bookings.
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A refundable amount held by the platform or host to cover potential damages or extra cleaning costs incurred during a guest’s stay.
Techniques for arranging furniture, decor, and lighting to enhance the visual appeal of the property in listing photographs and attract more bookings.
Developing effective communication protocols for interacting with guests before, during, and after their stay, using various channels like messaging apps and email.
A formal request from a guest or host to address repairs or upkeep needed at a short-term rental property.