Prompt, clear, and helpful communication from hosts to guests throughout the entire booking process and stay.
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Platforms and strategies used to promote and market short-term rental properties to potential guests, including online travel agencies, social media, email marketing,…
A rule enforced by the host prohibiting smoking inside the short-term rental property to maintain cleanliness, prevent fire hazards, and accommodate guests…
Communication between hosts and guests on short-term rental platforms, typically through the platform’s messaging system.
The process of confirming a guest’s identity through various methods, such as government-issued ID or social media profiles, to enhance security and…