Tools and metrics used to track and analyze the performance of short-term rental hosts across platforms like Airbnb and VRBO. This includes metrics like occupancy rate, average daily rate, and guest satisfaction scores.
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The process of addressing and resolving problems or disputes that may arise between hosts and guests during a short-term rental stay.
A feature offered by some property management companies where they guarantee a minimum number of bookings or revenue for a property within…
The terms and conditions that dictate the refundability and penalties associated with canceling a confirmed booking.
A charge added to the rental rate by the platform or property manager to cover the cost of processing the reservation.