A protection program offered by platforms like Airbnb that provides coverage to hosts in case of property damage by guests.
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Cleaning procedures that go beyond standard practices, often implemented in response to health concerns or to provide guests with an extra level…
Real-time alerts sent to mobile devices, often used by Airbnb and VRBO to notify hosts of booking requests, guest inquiries, and other…
The ongoing interaction between hosts/property managers and their guests, encompassing pre-arrival information, check-in instructions, during-stay support, and post-stay feedback.
In the context of short-term rental management, breakage refers to revenue lost due to cancellations, guest no-shows, or other unforeseen circumstances.