Going above and beyond standard hosting practices to provide exceptional guest experiences, often through personalized touches, unique amenities, and proactive communication.
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A South African term, similar to “Wow!” or “Geez!”, often used by guests to express surprise or amazement at a property’s features…
The process of a guest booking a property directly through the host’s website or other channels, bypassing third-party platforms.
A pricing strategy where hosts lower their nightly rates during periods of lower demand, typically outside of peak seasons or holidays, to…
Targeted marketing efforts focused on attracting guests from the local area or region to a vacation rental.