The ability to communicate with guests in multiple languages, either through the host’s own skills or by utilizing translation services, to cater to a global audience.
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A metric used to measure guest satisfaction and loyalty by asking how likely they are to recommend the short-term rental property to…
The process of finding and acquiring suitable furniture and decor for a short-term rental property, considering factors like style, durability, and budget.
A service offered by some short-term rental property managers that includes managing guest check-in and check-out, handling guest inquiries, and providing on-site…
Dividing potential guests into distinct groups based on shared characteristics to tailor marketing and services effectively.