Using software to automate guest communication, such as sending check-in instructions, answering frequently asked questions, and providing local recommendations.
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Keyless entry systems that allow hosts to remotely manage access to their properties, providing guests with unique access codes for convenient and…
A broad term encompassing various types of lodging options beyond traditional hotels, including short-term rentals, vacation rentals, and serviced apartments.
A guest who books a vacation rental property through the Vrbo platform.
An unwritten, legal promise in a short-term rental agreement that the property is suitable for its intended purpose, meaning it’s habitable and…