The ongoing interaction between hosts/property managers and their guests, encompassing pre-arrival information, check-in instructions, during-stay support, and post-stay feedback.
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The practice of strategically designing and managing all aspects of a guest’s stay to create a positive and memorable experience.
A platform designed for short-term rental businesses to automate and personalize guest communication, including booking confirmations, check-in instructions, and promotional messages.
An event where potential guests can tour a short-term rental property, meet the host, and ask questions, often used to generate interest…
A refundable amount collected from guests before their stay to cover potential damages to the property or its contents. The terms and…