The ongoing interaction between hosts/property managers and their guests, encompassing pre-arrival information, check-in instructions, during-stay support, and post-stay feedback.
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The proximity of a short-term rental property to public transportation options like bus stops, train stations, or subway stations.
Software and platforms designed to capture, analyze, and manage customer feedback from various sources like reviews, surveys, and social media, helping short-term…
Establishing consistent guidelines for responding to guest reviews on platforms like Airbnb and VRBO, addressing both positive and negative feedback professionally and…
A system that allows guests to access the rental property using a code, app, or other electronic means, eliminating the need for…