Providing guests with authentic and memorable experiences that immerse them in the local culture, attractions, and activities of the destination.
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The overall impression and satisfaction that guests have during their stay at a short-term rental, encompassing factors like communication, cleanliness, amenities, and…
A time-sensitive request made by a guest during their stay, requiring immediate attention from the host or property manager, such as a…
The process of a guest booking a property directly through the host’s website or other channels, bypassing third-party platforms.
A comprehensive guide provided to guests upon arrival, containing information about the property, amenities, house rules, local recommendations, and emergency contacts.