Tailoring the guest experience to individual preferences, such as providing local recommendations, welcome gifts, or accommodating special requests.
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The process of making a short-term rental property safe for children by implementing safety measures, such as outlet covers, cabinet locks, and…
Refers to the specific category a short-term rental falls under, such as an apartment, house, condo, villa, etc. This helps guests understand…
A digital or physical resource providing guests with all necessary information about the property and their stay, including check-in/out instructions, house rules,…
The highest rating achievable on platforms like Airbnb and VRBO, representing exceptional guest satisfaction across various aspects of the rental experience.