A digital calendar used to manage reservations, track availability, and prevent double-bookings across multiple platforms.
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The method by which guests can enter and exit a short-term rental property, such as keyless entry, lockboxes, or meeting the host…
A situation where a host accepts a higher offer from another guest after already accepting a booking, often leading to cancellations and…
The practice of proactively managing all aspects of a guest’s stay to create a positive and memorable experience, from pre-arrival communication to…
Features and amenities that make a rental property suitable for families with children, such as high chairs, cribs, toys, and safety gates.