Developing effective communication protocols for interacting with guests before, during, and after their stay, using various channels like messaging apps and email.
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A one-time charge included in the total rental cost to cover the expense of cleaning the property after a guest checks out.
A fictional system for collecting and analyzing guest feedback, enabling hosts to identify areas for improvement and enhance future guest experiences.
A digital calendar used to manage reservations, track availability, and prevent double-bookings across multiple platforms.