The provision of helpful information and recommendations to guests about the local area, including attractions, restaurants, and transportation.
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A communication system that integrates various messaging channels, such as email, SMS, and in-app messaging, allowing hosts to manage all guest communication…
A measure of guest satisfaction related to the quality and reliability of the WiFi provided in a short-term rental property.
A summary document generated after a guest’s departure, providing insights into the stay. It may include details such as guest communication, feedback,…
A decrease in the number of reservations made for a short-term rental property, often indicating a need to adjust pricing, marketing, or…