The level of preparedness and resources available to handle emergencies or unexpected situations that may arise during a guest’s stay.
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The percentage of time a short-term rental property is booked and occupied by guests. Higher occupancy rates generally translate to increased revenue,…
A pre-written message that hosts can personalize and send to guests upon booking confirmation, expressing gratitude, providing arrival instructions, and setting expectations…
The level of cleanliness that guests perceive a short-term rental to have, often influenced by factors such as reviews, photos, and the…
A legally binding agreement between a property owner and a property manager that outlines the terms of their business relationship.