The level of preparedness and resources available to handle emergencies or unexpected situations that may arise during a guest’s stay.
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A rental listing platform that connects renters with landlords and property managers, including those offering short-term rental options.
Platforms and software that facilitate communication between hosts and guests, such as messaging apps, email automation, and multilingual support.
The process of efficiently handling multiple guest inquiries, booking requests, and messages to ensure timely responses and a positive guest experience.
Safety measures implemented outside a short-term rental property, such as security cameras, motion sensor lights, and secure fences.