The steps and procedures involved in a guest checking out of a short-term rental, including checkout instructions, key return, and cleaning arrangements.
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A third-party company that handles various aspects of managing a short-term rental on behalf of the owner. Services may include listing management,…
Cleaning services offered to guests staying in a short-term rental for an extended period, typically occurring once or twice a week depending…
Elements on a listing or website that build trust and credibility with potential guests, such as verified reviews and security features.
Implementing customer satisfaction surveys within Zendesk to gather feedback from guests, identify areas for improvement, and enhance the overall guest experience.