A concept in short-term rental design that focuses on creating spaces and incorporating elements that curate memorable and positive experiences for guests throughout their stay.
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A series of automated emails sent to guests before, during, and after their stay, providing important information, confirming details, and enhancing their…
Strategies and tools used to manage and analyze customer interactions throughout the guest journey, aiming to enhance satisfaction, loyalty, and repeat bookings.
Typical amenities offered at Ibis hotels, such as free Wi-Fi, breakfast options, and basic in-room facilities.
A comprehensive guide provided to guests upon arrival at a short-term rental, containing essential information about the property, amenities, house rules, and…