The process of collecting, analyzing, and responding to guest feedback to improve the overall guest experience and identify areas for improvement.
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The process of monitoring, influencing, and improving how your short-term rental brand is perceived online. This includes responding to reviews, managing social…
Refers to the days or nights when a short-term rental property is vacant and not generating revenue. Minimizing void periods is crucial…
The average score or rating given to a short-term rental property by previous guests, typically based on factors like cleanliness, accuracy, and…
Strategically investing in properties and locations that align with the preferences and booking patterns of the defined target market to maximize returns.