The process of collecting, analyzing, and responding to guest feedback to improve the overall guest experience and identify areas for improvement.
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Strategies to build and maintain a positive online reputation as a short-term rental host, focusing on excellent guest experiences and positive reviews.
Reviews and ratings provided by guests after their stay, offering valuable insights into the guest experience and areas for improvement.
The framework that describes how a short-term rental business operates online, including revenue generation, customer acquisition, and service delivery. A well-defined ebusiness…
A community-based crime prevention initiative where residents, including short-term rental hosts, work together to enhance safety and security in the area.